Policies
Delivery Policy:
If you are within the red shaded area, you are eligible for local delivery at $3 flat rate, or free if you order 4 jars or more. If you are unsure if you fall into the local delivery area, please feel free to contact us and ask.
(note: we are working to get into local markets very soon if you fall outside our local delivery area. Check on our website or social media for updates.
Shipping Policy:
SALES SUSPENDED FROM JULY TO SEPTEMBER 15, DUE TO HEAT & SHIPPING IN SUMMER. Please check back 9/15 when shipping resumes. Thank you, and enjoy your summer!
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We ship USPS Priority Mail 1-3 days within the continental US, and we ship on Mondays the week following your order. Order cut off time is 6pm on Tuesday. If you order on a weekend (Thank you! We love any orders!) we will ship the following Monday from a fresh batch that week. It is a flat rate of $8, with free shipping on orders of $50.
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If you do not receive your order in 7 days, please let us know so that we can look into it and send you a replacement order. If your original order shows up after 7 days, then yay, more kimchi for you!
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Return Policy:
We do not take any returns. If your order has been damaged during shipment, please contact us at info@thecurativeplate.com with a picture of the damaged product so that we can resolve the issue in a timely manner.